FAQ

To become an NDIS participant, you need to meet certain eligibility requirements, such as having a permanent and significant disability. You can apply through the NDIS website or contact the NDIS directly for assistance with your application.

Once you have an approved NDIS plan, you can work with our team to tailor services to your specific needs. Please contact us directly or fill out our online form to get started.

We offer a variety of services, including:
•Personal care and assistance
•Community nursing care
•Support coordination
•Household support
•Social and community participation programs
•Capacity-building supports, and more.

Your NDIS funding is allocated in your plan and can be used for a variety of supports. Depending on your plan type, funding can be used for services such as therapy, personal care, and other supports tailored to your needs.

If you have NDIS funding in your plan, the costs of eligible services are covered by the NDIS. If a service is outside of your plan or not covered by the NDIS, you may need to pay out-of-pocket.

Yes, if your needs change, you can request a review of your NDIS plan. If you’re not satisfied with your current service provider, you have the right to change providers at any time.

When choosing a provider, it’s important to consider your individual goals and needs. We encourage you to ask questions, review our services, and discuss how we can assist you in achieving your objectives.

If you don’t have an NDIS plan but believe you are eligible, we can guide you through the application process and help you understand what services may be available once you’re approved.

You can reach us by phone, email, or through our online contact form. We’ll respond to your inquiry as soon as possible and arrange a consultation if needed.

We provide services in regional and Metropolitan Brisbane area. Please contact us to confirm if we can offer support in your specific location.

The NDIS price guide sets the maximum amount that providers can charge for services. We ensure our services are priced within the guide to help you make the most of your NDIS funding.

We aim to provide timely support and minimise waiting times. Please contact us to find out about availability in your area.